What is a Plan administrator?
Plan administrator
The company that coordinates medical assistance and claims management on behalf of the insurance provider or the insurer. Plan administrators coordinate and negotiate medical care through their contracted healthcare providers.
GOOD TO KNOW
Plan administrators have the logistical and technical experience to deal with inquiries, medical emergencies, case management, and claims processing. Some insurers administer their own plans; they do not use third parties to coordinate medical care.
IMPORTANT
Medical assistance and claims management are frequently outsourced or subcontracted. This global patchwork brings up questions about standards of care and privacy concerns when health information is shared with third parties.
ASK BEFORE YOU BUY
Does the plan administrator comply with my country’s privacy laws?
Learn more in IAMAT’s Guide to Travel Health Insurance